Frequently Asked Questions
Have a question? Start here, you will find answers to the most commonly asked questions.
Yes, we are licensed by the State of Ohio, Department of Agriculture. We provide both liability and accident insurance on all rental items.
Yes, we require a deposit equal to 1/2 your rental total and a signed contract to reserve your items.
Yes Fun Makers established the 10% Military Discount to support the men and women who are currently serving our country in the Armed Services and to honor Retired Veterans and VA Recipients. Click here for more details.
We don’t have a cut off for rentals however we tend to book up 2-3 weeks in advance, especially weekends during the summer months. We always try to accommodate last minute bookings but for the best selection advanced notice is required.
Rental time is the time you will use of the equipment. Setup will setup prior to your event time and take down will be after your event end time.
Work in a fun energetic family friendly environment!
All opening current as of March 2, 2016
We know our most valuable asset is our people. We are a family owned small business. My wife and son help run the business, together we have rapidly grown over the last five years. We are currently hiring for the 2016 season. If you think you have what it takes to join us and throw some of the biggest and best parties out there, we want to hear from you.
We look forward to meeting you,
Field employees – enjoy a flexible schedule, choose to work only the events you want, when you want.
Event Managers – Part Time 10 to 40hr per week, work outside, no two days are the same. Clean driving record, responsible, and able to lead a crew of up to 7, $12-17hr. Must pass drug and background check.
Driver – Part Time 10 to 24hr per weekend. Must have your own truck with tow package and experience pulling trailers. Set up and take down inflatables and small tents, crew of 2. $12-14hr + $.60 mile.
Event Crew – Part Time 10 to 40hr per week, work outside with a crew of 2-7 setting up and taking down event rentals. Great part time or summer work for college students. $9hr
Event Staff – Part Time 10 to 24hr per weekend. No experience necessary, must be 16 or older and have reliable transportation to Norton OH.
Warehouse – Full or part time, load and unload trailers, clean games, advancement opportunities.
Office employees – We love people who love people…
Sales – Inbound and outbound sales, clients love us, we provide a service they want and need. $10hr + 1% commission to start.
Sales Admin – Flexible hours, run reports, file, greet customers. Weekday and weekend shifts.
All positions seasonal through at least November, year round work available for top performers.
For large corporate events we service Ohio, Pennsylvania, and Michigan.
For smaller corporate and residential parties we serve the Akron, Cleveland and Canton Ohio areas including:
Cuyahoga Falls, Tallmadge, Portage Lakes, Barberton, Stow, Norton, Green, Kent, Wadsworth, Hudson, Streetsboro, Ravenna, Macedonia, Twinsburg, Brooklyn, Lakewood, Parma, Seven Hills, Cleveland Heights, Garfield Heights, Rocky River, University Heights, Parma Heights, Shaker Heights, Maple Heights, Brook Park, South Euclid, Warrensville Heights, Louisville, Massillon, Alliance, Dover, New Philadelphia, Kent and all of Northeast Ohio.
More information on our service are can be found here: Service Area
We accept cash, check and credit cards. For private parties we require a credit card payment for your deposit. Corporate clients can pay their deposit with a company check or a PO can be used in lieu of deposit.
If you determine you do not need some or all of your rental items, inform your crew prior to completing your pre-event paperwork. You will receive a 50% credit for any item(s) not used. Any item that is unloaded and setup is considered used. This applies to events that are rained out.
We offer flexible cancellation policies and never charge for cancellations 30 days out from your event. Starting 2 days prior to your event the work of printing paperwork, filing with the appropriate state and/or local government, finalizing worker schedules and pulling and loading inventory begins. For these reason all cancellations and/or changes to your order that take place 48 hrs prior to your event will have a fee. These fees may be used towards re-booking another event. Any changes that are made after 5:00pm, the day prior to your event, will have a non-refundable 50% fee as outlined in the table below. If your event is cancelled, the cost of the assurance plan is non-refundable.
|Standard Policy||Assurance Plan|
|Accidental damage protection:||Unprotected, $0||$500/item, $2000 aggregate|
|Free cancellation before scheduled event:||30 days or Earlier||48 hrs or Earlier|
|Cancel at least 48 hrs before the event start, you owe:||20%||0%|
|Cancel after the 48 hr mark but before 5:00pm the day prior to your event, you owe:||40%||20%|
|*Cancel after 5:00pm the day prior to your event but before setup, you owe:||50%||50%|
|*Cancel after setup, you owe:||100%||100%|
|Apply cancellation fee to another event if next event occurs within:
|8 Weeks after cancelled event||Anytime during the calendar year or six months from event date, whichever is greater|
As you can see, with our standard policy, you can cancel your rentals with no penalty up to 30 days prior to your event, with the assurance plan you can cancel up to 48 hrs prior to your event with no charge. Rentals cancelled within the last 48 hrs, under our standard policy, will be charged a 40% cancellation fee, with the assurance plan it’s only 20%. Any changes or cancellations made after 5:00pm the day prior to your event will be charged 50% of the rental price. Weather related cancellations, as described in “What is your rain policy…” have the same fees. If your rentals are cancelled, fees can be used towards another event as indicated above. With the standard policy, the funds must be used within eight (8) weeks, with the assurance plan you have the calendar year or six months, whichever is greater. Re-scheduling of rentals is based on availability; we will make every effort to accommodate re-bookings. Re-bookings can be for the same or different rental items.
The following outlines our policies and procedures.
Client is responsible to ensure that vehicle(s) have unrestricted access to the event location. In the event that vehicle(s) are unable to enter or entrance is delayed, Clients Service Period may be affected. Once Provider arrives at event address any changes to event address will be charged a $19 admin fee plus $.95 per mile. Client will be billed for additional time as outlined in “Service Period” if vehicle(s) are unable to exit Event location.
Inflatable and other large item setups require direct access to setup location, using a wheeled dolly, with a minimum four (4) foot clearance with grades less than 5%. Indoor setups require double doors with the center pole removed or roll up doors with a minimum 4 foot wide clearance. Setup location must be accessible without the use of stairs. Setup locations that require the use of an elevator are considered difficult and Client will be billed for additional setup and/or take down time at a rate of $25 per man hour billed in 1/2 hr increments. Failure to notify Provider of stairs, grades more than 5%, and/or set up locations with limited access as defined herewithin may result in a reduced rental period and/or cancellation of event or Rentals with Client responsible for the entire balance of this contract less 30%.
Make sure you have all necessary permits for the item(s) you are ordering. We can help guide you through this process. If your event is on private property you most likely will not need any permits. If your event is on public property, such as a park, you will most likely need a permit and may be required to provide additional insurance. If you have questions or need help with this, we are here to help.
Permits & Right to Use policy
Client is responsible to obtain all necessary permits as required by local and state law. Client is responsible to ensure permission of use. Upon written request, Provider will submit a Certificate of Insurance (COI) at no cost, add a certificate holder for $15, or add client or venue as an additional insured for $25. Events that take place in a State park will be charged a $45 flat fee and will include a COI naming the park as a certificate holder. If Provider is unable to set up or needs to stop activities early due to non compliance, payment in full is due and no refunds will be given.